Are you making referrals easy for your customers?

Word of mouth referrals power my business, but the person making the referral can only say so much. By giving him or her easy methods to connect people with my business, I keep from putting my customers in an awkward position that prevents them from … [Read more...]

Good word of mouth follows those businesses who dare to be different

On a recent anniversary trip to wineries in Sonoma County, California, one company stood out among all the rest because of how it presented the process of sampling wines. Now keep in mind that most of what happens in Sonoma County, as well as in … [Read more...]

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